PRIVACY POLICY AND CLAUSES
This statement is intended to inform users of the general Privacy and Personal Data Protection Policy followed by the company EUROBROADCAST SL (www.eurobroadcast.org). This Privacy Policy may vary depending on legislative or self-regulatory requirements, and users are therefore advised to visit it periodically. It will be applicable in the event that users decide to fill in a form in any of its Magazines and/or Websites where personal data is collected, without prejudice to what is indicated in the “Privacy Policy” applicable to each specific form.
1.DATA PROTECTION
In compliance with Law 34/2002 on Information Society Services and Electronic Commerce (LSSICE), we inform you that the ownership of the domain of our virtual shop www.eurobroadcast.org corresponds to EUROBROADCAST SL, CIF B-76306489, whose company is legally established in Av. Princep Benlloch 26-30, 2AD500 Andorra la Vella, Andorra, For any queries you can contact us by telephone on +34 91 037 52 62. Our telephone service hours are from Monday to Thursday from 8:00AM – 16:00PM (Office hours.)
In compliance with the Organic Law on the Protection of Personal Data No. 15/1999 of 13 December 1999, we inform you of the existence of a personal data file created by and under our responsibility, with the data obtained from the website www.eurobroadcast.org and registered with the Data Protection Agency. These data are treated confidentially: they are not shared, ceded, sold or exchanged with third parties.
Customers and users of www.eurobroadcast.org may at any time exercise their right to access, rectify, cancel and oppose their personal data by e-mailing us indicating their name and surname. You can also do so by telephone by calling +34 91 037 52 62 or by writing an email to info@eurobroadcast.org
The data requested from the User through forms indicated with an asterisk (*) will be strictly necessary to provide the service or to contact the User. The sale of restricted articles requires additional information in order to comply with the sales requirements established by current legislation.
The User guarantees that the personal data provided are true and is responsible for communicating any changes to them. The User shall be solely responsible for any damage or harm, direct or indirect, that may be caused to www.eurobroadcast.org or to any third party, due to the completion of the forms with false, inaccurate, incomplete or out-of-date data. In the event that the User includes personal data of third parties, he/she must, prior to their inclusion, inform them of the provisions of the LOPD, the User being solely responsible for their inclusion.
2. SHIPPING
In order to preserve privacy, shipments are made in boxes or envelopes without any sign or graphic indicating or denoting the contents of the shipment.
3. RETURN OR EXCHANGE
We hope that your purchase will be to your complete satisfaction. If this is not the case, and you consider it necessary to return any item, please read the following conditions carefully:
The maximum period for any type of exchange or return is 7 calendar days from receipt.
All articles must be returned with their original packaging and labelling in perfect condition, without breakage and/or damage, alteration or patching, and must include the manuals and guarantees in perfect condition.
For obvious reasons of the strictest hygiene, no returns or exchanges will be accepted for items outside their respectively sealed boxes.
To make any type of return, please contact our Customer Service department by calling +34 91 037 52 62 so that we can find the best and quickest solution for your case.
Shipping costs for the return or exchange of items purchased from our company will vary depending on the concept. If the product is defective as a result of an anomaly during the manufacturing process, EUROBROADCAST SL, will pay the shipping costs in the form chosen by EuroBroadcast.org.
4. USE AND TREATMENT OF THE DATA.
The company of www.eurobroadcast.org is fully aware of the use and treatment that should be given to the personal data that may be required or that may be obtained from the users in its web pages in order to manage the services offered or to send them commercial communications of products or services that may be of interest to them.
5. SECRECY AND DATA SECURITY
The company www.eurobroadcast.org is committed to fulfilling its obligation to keep the personal data secret and its duty to protect them, and will adopt the necessary technical and organizational measures to guarantee the security of the personal data and to avoid its alteration, loss, treatment or unauthorized access, taking into account the state of technology, in accordance with the provisions of the LOPD. However, the companies of www.eurobroadcast.org cannot guarantee the absolute contestability of the Internet network and therefore the violation of data through fraudulent access to them by third parties.
6. USE OF COOKIES
The company’s website www.eurobroadcast.org uses cookies. The cookie is a small text file that the website server places on the hard drive of the user’s computer to collect statistical data on their navigation of the site and to allow the display of advertising content. They do not contain personal data. Users can configure their browsers to accept or reject the installation of cookies or to delete them once they have finished browsing the website. However, www.eurobroadcast.org advises and appreciates the fact that the acceptance of cookies is activated in order to obtain more precise data that allows the content to be improved and adapted to the user’s preferences. www.eurobroadcast.org accepts no responsibility for the fact that the deactivation of cookies may prevent the proper functioning of the web pages.
7. SUBSCRIPTION AND REGISTRATION
If you decide to register on our website www.eurobroadcast.org, you will be asked for a series of essential personal details in order to manage the products or services requested (name, surname(s), email address, postal address, etc.). You may also be required to voluntarily provide a series of complementary data for the purpose of information and marketing offers, services or activities related to these and limited to the activities and services of www.eurobroadcast.org.
8. VERACITY OF INFORMATION
Users will be responsible, in any case, for the veracity of the data provided, being responsible for communicating any changes in them, and the companies of www.eurobroadcast.org are exempt from any kind of responsibility in this regard. www.todofm.com reserves the right to exclude from the registered services any user who has provided false information, without prejudice to other actions that may proceed in law.
9. ACCESS TO DATA
No third party unrelated to each of the above-mentioned managers may under any circumstances have direct access to your personal data without your express consent for each occasion, except those considered responsible for the processing, who need access in order to provide the service of management or development of the activity.
10. RIGHTS OF THE USER
Users have recognized and may exercise their rights of access, cancellation, rectification and opposition by writing to the addresses indicated in each case or to the addresses indicated in point 1, identifying themselves and specifying their request, and providing a photocopy of their National Identity Document or equivalent. You may also send an e-mail. Please take into account the procedure of Royal Decree 1720/2007 of 21 December in its article 25 for the purposes of exercising your rights.
11. CANCELLATION OF COMMUNICATIONS IN ELECTRONIC FORMAT
www.eurobroadcast.org informs users that, in the event of having requested the sending of commercial messages or alerts in electronic format, they may cancel this type of communication by following the instructions indicated in each case or by communicating it by e-mail.
12. MINORS
In relation to the personal data of minors under 14 years of age, the signature of their parents or guardians will be essential, giving consent for the processing of the minor’s personal data. The companies of www.eurobroadcast.org will never use these data for purposes that are not appropriate to the age of the minor, and will provide parents or guardians with the possibility of exercising their rights of access, cancellation, rectification and opposition of the data of their children or guardians.